An Introduction to the New Wix Bookings
CIS Agency partners with Wix to build and support stunning websites for your business.
Take your website to the next level with Wix Bookings, a feature that allows customers to book appointments, consultations, classes, and more right from your website.
What is Wix Bookings?
Wix Bookings is an integrated scheduling system that can be added to any Wix website. It's an easy-to-use tool for any business that offers services in one-on-one or group appointments, including hair salons, masseuses, yoga instructors, cooking classes, personal trainers, consultants, law offices, photographers, veterinary or pet grooming services, b&bs, rental homes...you name it!
With Wix Bookings, your business can offer both individual and group sessions and customize them with date, time, duration, and location. Set bookings to be paid or free, and choose how you'd like your customers to pay. You have the option to accept payments from your website or ask customers to pay in person when they come for their appointment. Wix Bookings can send automated reminder emails or messages and syncs with Google Calendar to prevent double bookings.
Want to know more? According to Wix.com, Wix Bookings offers the following capabilities:
Offer different types of services Learn More
Accept online and offline payments Learn More
Sell membership plans and packages Learn More
Offer different services in multiple locations Learn More
Manage your calendar Learn More
Set up your calendar for capacity control during COVID-19 Learn More
Sync with Google Calendar Learn More
Create a customized booking form Learn More
Offer discount coupons Learn More
Automatically send reminder emails or SMS messages to clients
View each client's past bookings Learn More
Allow clients to log in to quickly re-book
(Wix Bookings: About Wix Bookings)
Pros & Cons of Wix Bookings
Wix Bookings is a great service, but it has some limitations. Let's take a look at some pros and cons.
Easy to use. Download the Wix app on Android or iOS to easily manage bookings and add openings to your schedule!
Integrated with E-commerce. E-commerce is now fully integrated into Wix Bookings without the need to purchase this separately.
No double bookings to worry about! These are not possible as the platform syncs with your calendar.
Customizable booking policy. Set how soon before an appointment a customer can cancel, reschedule, etc.
Automated reminders. Prevent missed appointments by sending reminder emails or SMS messages to customers booking with you.
Bookings for 1-on-1 or group sessions. For group bookings, choose your maximum number of participants and set a schedule.
Flexible payment options. Choose your preferred approved payment gateway provider to accept payments online or in person.
Wix is constantly improving their bookings program, so expect good things in the future!
Difficult to fully customize. When setting up bookings, you need to stay within the parameters of the platform unless you are utilizing Wix Velo for advanced customizations.
Service "add-ons" cannot be included in the booking process.
There is no "ticket" limit for bookings.
Users cannot book more than one service at once. Each booking needs to be purchased/reserved separately.
You cannot choose a custom time for an appointment/session. For example, to offer a 30-minute session and a 60-minute session, you would need to add them as individual bookings; the customer cannot choose a time once they've clicked on a booking.
Even though some limitations apply to Wix Bookings out of the box, CIS Agency can customize your website's capabilities with Wix Velo Coding. If a functionality you want is on the "Con" list above, that doesn't mean we can't do it with custom coding solutions! To learn more about custom coding options-
Is Wix Bookings right for your business?
Having an online scheduling tool makes things easier for both you and your customers. With the lack of multilingual and customizable options, Wix Bookings may not work for everyone. However, this app may be right for you if...
Your business offers 1-on-1 or group appointments, classes, trips, or other scheduled services.
You want to integrate a simple booking system with your Wix website
You want to sync your customer's bookings with your Google Calendar
You want to process online or offline payments or offer membership subscriptions
You want to allow multiple staff accounts to manage bookings
If this sounds like you, learn how to add Wix Bookings to your site.
Looking for More Customizations?
At CIS Agency, we can customize your website however you want with Wix Velo Coding. Visit our "Get a Quote" page now to request your customizations and get a response in 24 hours.
Disclaimer: Wix is always working to improve Bookings and E-commerce. Check with Wix documentation for the latest updates and releases that may not be covered in this post!